Shipping Policy
Everything you need to know about how and when your order arrives.
Processing
Orders are processed within 48 hours of purchase. Once your order has been dispatched you’ll receive a confirmation email containing your tracking number.
Delivery times
Delivery typically takes 7–14 days from dispatch, depending on your location. Delivery times are estimates and can be affected by courier delays and other factors outside our control.
Shipping costs
Shipping is free on all orders over £100. For orders under £100, the shipping cost is shown at checkout before you pay.
Tracking
Every order is sent with tracked delivery. You can follow your parcel at any time on our Track Your Order page using the tracking number from your dispatch email.
Late or missing parcels
If your order hasn’t arrived within 21 days of dispatch, email us at support@slick-kicks.com with your order number and we’ll investigate with the courier.